Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund. To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.
Send your returns to: Blue, 2 Queens Circus, Montpellier, Cheltenham GL50 1RX 01242571901
We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.
International returns (e.g. USA and Canada) must have completed Customs Declaration adhered to the outside of the package with the check box "OTHER" ticked and the declaration should state "RETURNED GOODS ORIGINATING IN THE EEC"
We cannot accept returns on jewellery for hygiene reasons.
PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED