Royal Mail Tracked48 = £5.00

For parcels up to value £500

Includes tracking, photo proof of delivery, email or text notifications, aim to deliver in 2 working days.

Royal Mail Special Delivery by 1pm

Under 2kg = £12

Over 2kg = £20

Includes tracking, photo proof of delivery, email or text notifications, guaranteed to deliver next working day if you order before 14:30.

Collect in store

If you would like to collect your order from one of our shops, please contact us to make this request. Please allow up to 5 days, as we may need to transfer items between locations. We will refund your postage charge on collection.

ONLINE

• Returns accepted for 7 days
• You are entitled to a full refund
• Customer provides return shipping
• No restocking fee

Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund*.

*including sale items.

*excluding jewellery for hygiene reasons.

You may return your online order by post or in one of our stores.

To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.

Send your returns to: Blue, 2 Queens Circus, Montpellier, Cheltenham GL50 1RX 01242571901

We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.

PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED

IN STORE

• Returns accepted for 14 days on full price items for exchange or store credit
• Returns accepted for 7 days on sales goods for exchange only
• Returns must be in the condition they were purchased and you must provide proof of purchase

• Royal Mail Special Delivery is a working day service and does not apply to weekends or Bank Holidays.

We ship using Royal Mail International Tracked service.

This service takes approximately one week and includes insurance up to £250

Prices start from £14.65 GBP based on your location and the weight of your order.

Customs, duties and taxes are responsibility of the customer.

Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund. To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.

Send your returns to: Blue, 2 Queens Circus, Montpellier, Cheltenham GL50 1RX 01242571901

We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.

International returns must have completed Customs Declaration adhered to the outside of the package with the check box "OTHER" ticked and the declaration should state "RETURNED GOODS ORIGINATING IN THE EEC"

We cannot accept returns on jewellery for hygiene reasons.

PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED

Customers are liable for import duty, VAT or customs fees incurred upon their purchase by their local customs authorities. 

We ship using Royal Mail International Tracked service.

This is a 5-7 working day service and includes insurance up to £250

Prices start from £20.40 GBP based on your location and the parcel weight.

Customs, duties and taxes are responsibility of the customer.

Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund. To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.

Send your returns to: Blue, 2 Queens Circus, Montpellier, Cheltenham GL50 1RX 01242571901

We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.

International returns must have completed Customs Declaration adhered to the outside of the package with the check box "OTHER" ticked and the declaration should state "RETURNED GOODS ORIGINATING IN THE EEC"

We cannot accept returns on jewellery for hygiene reasons.

PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED

Customers are liable for import duty, VAT or customs fees incurred upon their purchase by their local customs authorities.