ONLINE PURCHASES
Return Address: Blue, 2 Queens Circus, Montpellier, Cheltenham GL50 1RX 01242571901
- Returns accepted for 7 days
- You are entitled to a full refund*
- Customer provides return shipping
- No restocking fee
Under the Consumer Protection (Distance Selling) Regulations you have a right to return your order for any item purchased on this website for a full refund*.
*including sale items.
*excluding jewellery for hygiene reasons.
*excluding shipping.
You may return your online order by post or in one of our stores.
To return your order you can email us, write to us or fill in the slip on your paperwork and include it in your returns parcel. Always be sure that your order number is clearly stated. Please return the goods to us within 7 working days of taking delivery.
Send your returns to: Blue, 2 Queens Circus, Montpellier, Cheltenham GL50 1RX 01242571901
We recommend that you use insured and signed for carrier or post as we cannot accept responsibility for any returns lost or damaged in transit.
PLEASE NOTE THAT RETURN POSTAGE COSTS WILL NOT BE CREDITED OR REFUNDED
This will not affect your statutory rights.
IN STORE PURCHASES
- Returns accepted for 14 days on full price items for exchange or store credit
- Returns accepted for 7 days on sales goods for exchange only
- Returns must be in the condition they were purchased and you must provide proof of purchase
You may return via post or drop into one of our stores.
This will not affect your statutory rights.
